Frequently Asked Questions

Frequently Asked Questions2018-01-13T02:21:07+10:00

Photograph Restoration

Can you sharpen blurry or out-of-focus photos?2019-04-18T15:33:37+10:00

I am often asked if I can improve blurry photos or sharpen out-of-focus photos and unfortunately the answer is no! There is a lot that is possible to enhance a photo including bringing out detail in shadows (if it is there to start with), improving the contrast in an extremely faded photo, increasing the contrast somewhat of edges of elements – which does give the appearance of sharpening but you have to be careful not to over-sharpen. It is not possible to sharpen a photo if the digital information or pixels are not in the image to begin with. In the photo example below, this close-up of a woman’s face is quite out of focus and you can see that there are no details at all in the facial features; there is nothing besides overall contrast correction and healing a few spots to work with. In this case I would not recommend that the image be enlarged but it would be quite acceptable printed at a smaller size such as 4×6.

blurry photo

How do I get my photos to you?2019-04-18T15:43:18+10:00

You may scan your photos, burn them to a disk or copy to a memory stick and post to me, email or share with Google Drive or possibly Dropbox. TIFF format is preferable, JPG format with minimal compression is acceptable. A resolution of at least 600dpi is recommended for best results, more if you would like your photo to be greatly enlarged. Please wipe your scanner glass clean (with a dry lint-free cloth) of any dust first! If you need instructions please refer to my step-by-step article on how to scan photos here. Alternatively you may wish to post your photograph to me, please include your contact details and any instructions, protect with clean cardboard and plastic and posting Express Post with a tracking number may help for peace of mind.

What if my photo is stuck to the glass in its photo frame?2019-04-18T15:08:52+10:00

Firstly, DON’T PANIC! and whatever you do don’t try to peel it off! It can be scanned right through the glass, and then may only require minor retouching. If you have already peeled off the photo and there is damage this can most probably be repaired, please contact me for advice.

How much will it be?2018-01-13T01:49:05+10:00

My pricing is very reasonable and is calculated according to the amount of time that the restoration or retouching will take. I am happy to give a no-obligation free quote on viewing your photo or image file. Bulk orders are taken into consideration and trade enquiries are welcome.

What can’t you do?2018-01-13T01:48:08+10:00

I often get asked if I can sharpen an out-of-focus photo. Yes a moderately fuzzy photo can be enhanced but unfortunately if the visual information is not there in the first place then what you want is digital “painting”, not restoration.

What can you do?2018-01-13T01:46:51+10:00

Almost anthing! I will tell you honestly what can be done and am happy to give a no-obligation quote on viewing the original file or photo. Your photos may be faded, torn, perhaps they have a colour shift – blue, red or orange. Perhaps there is an unwanted item in the background, or even an unwanted person in the photo, or you may wish to have a person added in! Spots and wrinkles can be erased, teeth can be whitened, a dark photo can be made brighter.

Will my original photograph by damaged or altered in any way?2018-01-13T02:10:10+10:00

Not at all, the photograph is scanned to obtain the digital image and will always be returned to the client in safe condition.

What does digital photo restoration mean?2018-01-13T01:38:23+10:00

A digital image is recorded of the orignal photograph, most usually by a scanner, and then the digital image is manipulated via software on the computer to repair damage or to enhance or change some aspect of the image.

DVD Slideshows

How do I get my photos to you?2019-04-18T15:43:18+10:00

You may scan your photos, burn them to a disk or copy to a memory stick and post to me, email or share with Google Drive or possibly Dropbox. TIFF format is preferable, JPG format with minimal compression is acceptable. A resolution of at least 600dpi is recommended for best results, more if you would like your photo to be greatly enlarged. Please wipe your scanner glass clean (with a dry lint-free cloth) of any dust first! If you need instructions please refer to my step-by-step article on how to scan photos here. Alternatively you may wish to post your photograph to me, please include your contact details and any instructions, protect with clean cardboard and plastic and posting Express Post with a tracking number may help for peace of mind.

How much will my show be?2018-01-13T01:57:33+10:00

My pricing is very reasonable and is calculated according to the number of photographs, the complexity of the pages and any restoration or retouching required. I am happy to give a no-obligation free quote. Please contact me for a consultation.

Some of my photos may need repair or colour correction2018-01-13T01:56:37+10:00

I am happy to quote on any extra photo restoration work necessary to have your photos looking their absolute best.

Are there any copyright issues?2018-01-13T01:55:47+10:00

If your photos have been taken by a professional photographer please make sure you have their permission for reproductions to be made.

I don’t have access to a scanner2018-01-13T01:54:59+10:00

I am happy to scan your photos/documents for you, please contact me for an appointment at my conveniently located premises 30 minutes south of Brisbane’s CBD. Alternatively you may post your photos to me.

Photo Collage / Montage

Will my photos be returned to me in their original condition?2019-04-18T15:06:18+10:00

Of course all photos will be returned in their original condition! The photos are carefully scanned, then placed in a labelled envelope to be returned to you, all work including “cutting out” is done on the digital copy on the computer.

How much does a photo collage cost?2018-01-13T02:06:09+10:00

It all depends on the number of photographs, the style of the collage and any restoration or retouching required. Generally a “cut out” style will cost more than the “boxed” style due to the amount of time required. I am happy to give a no-obligation free quote. Please contact me for a consultation.

How many photos can be included?2018-01-13T02:03:54+10:00

As many or as few as you wish! You may also like some text or adding other visual elements to give a scrapbook effect.

Some of my photos may need repair or colour correction2018-01-13T02:02:37+10:00

I am happy to quote on any extra photo restoration work necessary to have your photos looking their absolute best.

Are there any copyright issues?2018-01-13T02:01:27+10:00

If your photos have been taken by a professional photographer please make sure you have their permission for reproductions to be made.

I don’t have access to a scanner2018-01-13T02:00:24+10:00

I am happy to scan your photos/documents for you, please contact me for an appointment at my conveniently located premises 30 minutes south of Brisbane’s CBD. Alternatively you may post your photos to me.

How do I get my photos to you?2019-04-18T15:43:18+10:00

You may scan your photos, burn them to a disk or copy to a memory stick and post to me, email or share with Google Drive or possibly Dropbox. TIFF format is preferable, JPG format with minimal compression is acceptable. A resolution of at least 600dpi is recommended for best results, more if you would like your photo to be greatly enlarged. Please wipe your scanner glass clean (with a dry lint-free cloth) of any dust first! If you need instructions please refer to my step-by-step article on how to scan photos here. Alternatively you may wish to post your photograph to me, please include your contact details and any instructions, protect with clean cardboard and plastic and posting Express Post with a tracking number may help for peace of mind.